Terms and Conditions M96 Casino –
A Complete Guide for Every User

Welcome to m96 casino. These Terms and Conditions ("Terms") govern your use of the m96 casino online casino platform, accessible at https://m96casino.app and its associated mobile application ("Platform").

By registering an account, accessing, or using any part of the m96 casino Platform, you acknowledge that you have read, understood, and agree to be fully bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the Platform immediately.

These Terms form a legally binding agreement between you ("User") and m96 casino ("Company", "we"). All individual game rules, bonus policies, privacy policies, and other guidelines published on this Platform form part of these Terms and shall be read together.

To register and use m96 casino services, you must meet all of the following eligibility requirements:

• Age requirement: You must be at least 18 years of age at the time of registration. m96 casino enforces strict age verification during the KYC process.
• Legal capacity: You must have full legal capacity to enter into a binding contract in your jurisdiction.
• Not a restricted player: You are not on any list of individuals or entities that have been blocked or prohibited from using m96 casino services.
• Accurate information: All information you provide during registration must be truthful, accurate, and current. Providing false information may result in the immediate closure of your account.
• One account only: Each individual is permitted to hold only one active account. Registering multiple accounts is a serious violation of these Terms.

KYC Verification Process

M96 casino conducts a Know Your Customer (KYC) process to verify the identity of all players. You are required to submit valid proof of identity such as a national ID or passport, proof of current address, and payment method-related documents when requested. The KYC process must be completed before your first withdrawal is processed.

As an m96 casino account holder, you bear full responsibility for all activity that takes place under your account. This includes all betting, financial transactions, and communications conducted through that account.

Password Security

You are solely responsible for keeping your account password secure and not sharing it with anyone. m96 casino will not be liable for any losses arising from unauthorized access caused by your own negligence. If you suspect your account has been accessed without authorization, contact our support team immediately.

Latest Account Information

You are required to ensure that all personal information in your account remains accurate and up to date, particularly your phone number, email address, and payment method details. Failure to do so may affect your ability to make withdrawals or receive important communications from m96 casino.

• Accounts may not be transferred, sold, or assigned to any third party.
• The use of automation software, bots, or scripts to access your account is strictly prohibited.
• Accounts inactive for 12 consecutive months may be subject to a monthly administrative fee.
• You may request account closure at any time by contacting our support team.

M96 casino provides a wide range of payment methods suited for players in Malaysia, including FPX, DuitNow, Touch 'n Go eWallet, and several other popular e-wallet options. All financial transactions are protected by 256-bit SSL encryption.

Deposit Terms

• The minimum deposit amount is as stated on the platform's deposit page at any given time.
• Deposits may only be made using a payment method registered in your own name.
• M96 casino reserves the right to decline deposits suspected of originating from unauthorized or suspicious sources.
• Successful deposits will be credited to your account within the timeframe specified by your chosen payment method.

Withdrawal Terms

• Withdrawals may only be made to the same account or digital wallet used for the deposit, subject to anti-money laundering policies.
• Full KYC verification is mandatory before your first withdrawal is processed.
• M96 casino processes withdrawal requests within the timeframe stated on the withdrawal page, provided all verification requirements have been met.
• Any withdrawal requiring additional review may take longer to process.

M96 casino offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, cashback, free spins, and a VIP loyalty program. All bonuses are subject to the specific terms and conditions stated alongside each offer.

General Bonus Terms

• Wagering requirement: Each bonus carries a wagering requirement that must be fulfilled before the bonus funds or related wins can be withdrawn.
• Validity period: Bonuses have a specific validity period. Any unused bonus will expire automatically after this period.
• One offer at a time: Players may only use one active bonus at a time unless otherwise stated.
• Bonus usage: Bonuses may only be used for permitted gaming purposes as specified in the relevant offer's terms.
• Bonus abuse: Any attempt to abuse the bonus system, including the use of multiple accounts or hedging techniques, will result in bonus cancellation and possible account closure.

All games available at m96 casino use Random Number Generator (RNG) technology that has been verified by recognized independent auditing bodies. This ensures that the outcome of every game is genuinely random and fair for all players.

In the event of a technical error, software malfunction, or unforeseen circumstance affecting game outcomes, m96 casino reserves the right to void all related bets and refund the wagered amount to the player's account. Wins resulting from technical errors will not be honored.

• Players are responsible for understanding the rules of each game before they start playing.
• Minimum and maximum betting limits are as displayed within each game.
• M96 casino server records are final in resolving any disputes relating to game outcomes.
• Winnings from free play (demo) games cannot be withdrawn as real cash.

To maintain a fair and safe gaming environment for all users, m96 casino strictly prohibits the following activities:

• Registering or maintaining more than one account.
• The use of bots, automation software, artificial intelligence, or any tool that provides an unfair advantage in gameplay.
• Money laundering or using illegally obtained funds to make deposits.
• Placing hedge bets (arbitrage) to exploit bonuses or promotions.
• Sharing login credentials or using another person's account.
• Any form of collusion between players in games involving multiple participants.
• Attempting to hack, breach, or disrupt the technical infrastructure of m96 casino.
• Spreading false or defamatory information about m96 casino or its other users.

Any breach of the above prohibitions will result in immediate action, including account suspension or closure, cancellation of all balances and winnings, and potential legal action where applicable.

M96 casino reserves the right to suspend or close any user account at any time, with or without prior notice, where there is reasonable cause to do so. Reasons that may lead to such action include:

• Violation of any section of these Terms and Conditions.
• Detection of fraudulent activity or money laundering.
• Registering false or misleading personal information.
• Failure to complete the KYC process within the stipulated timeframe.
• The user's own request to close their account.
• Compliance with applicable legal or regulatory requirements.

You may voluntarily request account closure at any time by contacting m96 casino customer support. Upon closure, any valid balance (after deducting bonuses that have not met wagering requirements) will be returned via your original payment method within the stipulated timeframe.

M96 casino takes the protection of your personal data seriously. All information you provide is collected, stored, and processed in accordance with our Privacy Policy, which can be found at Privacy Policy page.

We use 256-bit SSL encryption to protect all data transmitted between your browser and our servers. Your personal data will not be sold, rented, or shared with third parties without your consent, except where required by law or for regulatory compliance purposes.

• You have the right to access and update your personal information at any time.
• You may request deletion of your personal data, subject to legal record-keeping requirements.
• M96 casino uses cookies to enhance the user experience and for analytics purposes.

The m96 casino Platform is provided on an "as is" and "as available" basis. While we strive to ensure optimal availability and performance of the Platform at all times, we cannot guarantee that it will always be free from technical interruptions, errors, or delays.

To the extent permitted by applicable law, m96 casino shall not be liable for:

• Any direct or indirect financial losses incurred while using the Platform.
• Service disruptions caused by factors beyond our control, including internet infrastructure failures.
• Losses arising from unauthorized access to your account due to your own negligence.
• Content on third-party websites that may be linked from our Platform.

M96 casino reserves the right to modify, amend, or update these Terms and Conditions at any time in response to business needs, legal changes, or platform improvements. Any material amendments will be communicated to users via their registered email or a prominently displayed notice on the Platform.

Continued use of the Platform after any amendments take effect constitutes your acceptance of the revised Terms. We encourage you to review this page periodically to stay informed of the latest terms governing your use of m96 casino.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the m96 casino Platform, our team is ready to assist you through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly on the m96 casino Platform.
• Support Email: [email protected]
• Response Time: Live chat inquiries are answered within minutes. Emails are responded to within 24 business hours.

For issues related to responsible gaming and self-imposed limits, please visit our Responsible Gaming page us for more information and available self-control tools. You may also check our FAQ page us for answers to frequently asked questions.